Freight & Shipping

FREE SHIPPING AUSTRALIA WIDE

Australia wide, shipping is covered by the artist*. The price you see on the checkout is all inclusive and there are no additional costs required. 

After ordering online, you will receive an email confirmation containing your order details to the email address you have specified on your account. We will normally confirm receipt of your order within one (1) hour of ordering during business hours.

Unlike general couriers, Artwork Transport is a niche market and as such deliveries and collections in certain areas may occur on a rotating schedule of several weeks. In addition, due to the size and distribution of Australian consumers some transport may occur over multiple stages and couriers (national, regional and local) and this may impact the overall time for delivery to occur.

We will attempt to have your artwork sent within five (5) business days; and delivered within fourteen (14) business days.  Please allow longer for artworks coming from remote areas, or if you have chosen to have the work framed^. Some areas are located in remote*, to very remote areas*

*Deliveries that are to remote or very remote areas may attract a fee

^COVID-19 has significantly disrupted the supply chain for picture framing and this can result in additional delays that are outside the control of the artist and framer.

INTERNATIONAL SHIPPING

We ship internationally with DHL Express and FedEx and will contribute the equivalent of Australian freight to the overall freight cost. All shipments are fully insured against loss and damage. Please contact us regarding any potential international shipments.

The receiver will be responsible for the international custom/import fee and taxes which vary with every country. Please check with your country’s customs offices and consider the additional costs that might be involved.

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